“If you can’t describe what you are doing as a process, you don’t know what you’re doing” W.Edwards Deming Process capability describe us how much good products are produced in a process and centering of the process around its mean. A statistical measure of the inherent process variability for a given characteristic.Process capability refers to …
Category Archives: Business Metrics
Business Performance Metrics
“You can’t manage what you can’t measure”W.Edwards Deming You can’t improve your processes until you know what to measure.Today most of organizations are struggling to get appropriate metrics. Balanced Scorecard, a term coined by Robert S.Kaplan is an important concept for the understanding business measures, basically separate organizational metrics in four perspectives Financial Perspective: organization …